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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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The Friendly Face of IT: User-friendly IT Management by Numara Software
January 06, 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle WebLogic Suite 11g: Benefit Your Business with Fast, Efficient Middleware by Oracle Corporation
July 01, 2009 - (Free Research) Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 08, 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: System Planning by APC
February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies
July 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Securing a Dynamic Infrastructure by IBM
June 2009 - (Free Research) This white paper describes how security that is built into a dynamic infrastructure can mitigate risks, enabling agility, secure collaboration, and business transformation. The IBM Security Framework and lifecycle approach can help address changing business requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Service Management: What It Is and Why You Should Care by Global Knowledge
December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT
June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

McAllen ISD simplifies its messaging, storage and backup infrastructure while reducing power and cooling requirements by a projected 86% by Dell, Inc.
April 2009 - (Free Research) Check out this case study to see how Dell teamed up with Mc Allen Independent School District to simplify its messaging, storage, and backup infrastructure while reducing power and cooling requirements by a projected 86%.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Best Practices in Selecting a SAP Managed Hosting Provider by Freudenberg IT
June 2009 - (Free Research) In this presentation transcript, Michael Dortch, Founder and Lead Analyst of DortchOnIT.com, explains what to look for in an SAP managed hosting provider including how to determine your organization's requirements and how to evaluate potential providers.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Reference Guide: Fundamental Protocols of Network Management by SolarWinds, Inc.
October 2009 - (Free Research) The goal of this five-part Reference Guide is to assist you with understanding and successfully employing the top 5 network management protocols. Building upon the very simplest in Internet Control Message Protocol (ICMP) and Simple Network Management Protocol (SNMP), this guide explores the latest network management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leaner and Greener Because of Intel® Core™2 Processors with vPro™ Technology by Intel Technology Provider
September 2009 - (Free Research) Recently, the University of Plymouth, located in the U.K., completed a refresh of their 4,800 desktop PCs, upgrading the systems to PCs with Intel® Core™2 processors with vPro™ technology in order to offer students the latest in IT services. The following paper provides an ROI analysis of this PC deployment.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Recommendations for Optimizing a Virtual Environment by IBM
September 2009 - (Free Research) In this videocast, learn how to optimize your virtual infrastructure performance by allocating resources properly. Gain insight into essential steps you should take to begin the optimization process. Learn how to meet business requirements while increasing resource efficiency.
(VIDEO) GO TO

Challenges and Opportunities of the Payment Card Industry: A White Paper by the IT Compliance Institute by Tripwire, Inc.
January 2007 - (Free Research) Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning with HP Integrity servers for SAP with Windows Server 2003 by Arrow ECS HP Group and Intel
October 2007 - (Free Research) Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP application environments by Arrow ECS HP Group and Intel
October 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Consolidating Network Security Functionalities in Large Enterprises by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
April 2009 - (Free Research) Read this case study to learn how the Fortinet solution has successfully aided the Laguna Development Corporation in consolidating network security functionalities.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Revolutionizing Access Management with Shared Authorization Services by Oracle Corporation
November 2008 - (Free Research) Read this whitepaper to learn how externalization and the consequent centralization of authorization policies leads to better policy transparency, improved compliance and quicker IT response to evolving regulatory requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies by Oracle Corporation
May 2009 - (Free Research) This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc
September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ActiveRoles Server - Active Directory Management by ScriptLogic Corporation
April 2009 - (Free Research) Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The MidMarket CIO's Guide to Successful ITIL Implementation by SkillSoft Corporation
September 2009 - (Free Research) Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front by Hewlett-Packard Company
September 2009 - (Free Research) This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc
June 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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