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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
FACTS® MANAGED CARE SUITE by Ebix Health, Inc.
January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.
September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.
PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc.
July 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.
Managing the Dynamic Desktop with System Center Solutions by Microsoft
September 2009 - (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.
Redcell™ OpsCenter -- Find, Configure, and Monitor your entire data center. FREE TRIAL by Dorado Software
September 2009 - (Free Research) Monitoring and configuring a variety of complex devices (network, systems, storage, security) from multiple vendors is a daily battle that challenges even the most experienced administrators. Today's virtual and physical environments can only be handled with a centralized management solution.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
The HIPAA Solution: Meeting the Security Standards Set Forth in Section 164 by Tripwire, Inc.
March 2009 - (Free Research) Meeting the requirements of HIPAA requires most businesses to set up strong process, methods and controls to assure auditors that security and integrity of Protected Health Information is assured. This whitepaper outlines solutions that support secure processes as dictated by HIPAA.
IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath by TippingPoint
October 2009 - (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.
Surprising Security Threat: Take Steps Now to Safeguard Print Devices and Printed Data by CDW Corporation
March 2009 - (Free Research) Are your company's printers secure? Today’s networked printers and multifunction devices (MFDs) are an easy yet powerful way to offer cost-effective and more capable printing capabilities to employees. Read this paper to learn about security risks associated with printers and what you can do to heighten security.
Orion Network Configuration Manager (NCM) by SolarWinds, Inc.
July 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.
NetMRI -- Take Control of Network Configurations and Changes by Netcordia
September 2009 - (Free Research) Network change is the number one cause of performance related issues. NetMRI helps reduce cost by automating network change, improve service quality by managing network configurations and mitigate risk by ensuring a compliant network. Check out this free trial download to learn more.
Giving Nurses More Time to Care by LogMeIn, Inc.
September 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
Continuous File Integrity Monitoring with Minimal System Impact and No Repeat Scans by McAfee, Inc.
August 2009 - (Free Research) McAfee PCI Pro provides a comprehensive file integrity monitoring (FIM), audit trail and network configuration audit solution designed to help merchants and service providers quickly, easily and cost-effectively meet the following requirements of v 1.2 of the Payment Card Industry Data Security Standard (PCI DSS).
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