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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 16, 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
Mastering Disaster Recovery for Mid-Sized Organizations by Zenith Infotech
October 29, 2009 - (Free Research) A comprehensive disaster recovery implementation is critical to ensuring computing resources maintain operations in the event of a server failure or data loss. Mastering disaster recovery in mid-sized organizations requires the careful identification and implementation of end-to-end backup along with recovery tools and services.
Achieving PCI Compliance with Red Hat Enterprise Linux by Red Hat
August 19, 2009 - (Free Research) While enterprises are often able to achieve compliance during an audit, they often have difficulty maintaining compliance on an ongoing basis. Learn how Red Hat Enterprise Linux's built-in features will allow your business to develop a robust implementation for managing all security necessary to achieve and maintain compliance on an on-going basis.
Best Practices for Wireless Technology for Fixed Video Surveillance by Motorola, Inc.
August 21, 2009 - (Free Research) As organizations address the implementation of fixed video surveillance solutions, they must carefully consider the most important factors, in particular the Big Three issues concerning the infrastructure required to support cameras at selected locations: cost, deployment time and performance. Read this white paper to learn more.
IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution by Hewlett-Packard Company
August 29, 2008 - (Free Research) To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results.
Presentation transcript: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
September 03, 2009 - (Free Research) In this presentation transcript, based on the webcast of the same name, you'll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
August 19, 2009 - (Free Research) In this technical webinar you'll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath by TippingPoint
October 05, 2009 - (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.
An Overview of CDP by CDW Corporation
September 2009 - (Free Research) As continuous data protection (CDP) is integrated into backup environments, implementations with other backup protection programs may become complex. This E-Guide takes an in-depth look at the options available with Continuous Data Protection, and how to best utilize CDP with existing applications.
e-Kit: Web Application Security eKit by IBM
November 2009 - (Free Research) Check out this e-Kit for comprehensive information related to web application security strategies and web application security testing through SaaS. Included are several white papers, demos, and podcasts.
Application Lifecycle Management Webcast Series by Hewlett-Packard Company
August 2009 - (Free Research) This new webcast series for Quality Management and Testing Professionals, will explore the extensive new capabilities required to keep pace with today's dynamic applications environment.
Podcast: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
August 2009 - (Free Research) In this technical podcast you'll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
Using SLAs to Gain a Competitive Advantage by Blue Coat
December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
The Best PCI Audit of Your Life by Lumension
August 2009 - (Free Research) This white paper will detail a strategy that enables companies to easily gain PCI compliance and ensure effective security. By mapping technical controls to PCI standards and by continuously monitoring, assessing, and reporting the status of your environment, you can make your PCI audit the most efficient and actionable of your life.
IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension
May 2009 - (Free Research) This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management.
Storage Virtualisation and the HP StorageWorks Enterprise Virtual Array by Hewlett-Packard Company
February 2008 - (Free Research) This white paper presents an overview of storage virtualisation at the controller level of a storage system. It describes how HP defines virtualisation technology and how it applies to the HP StorageWorks Enterprise Virtual Array (EVA) storage system.
Architecting Cost-effective Scalable Oracle Data Warehouses by Sun Microsystems, Inc.
May 2009 - (Free Research) This paper describes reference configuration and sizing information for Oracle data warehouses on Sun servers for small, medium, and large solutions to meet business intelligence/data warehouse needs.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
Secure Copy Version 5.0.2 - Data Migration solution by ScriptLogic Corporation
April 2009 - (Free Research) Getting data moved over to a new server is more than merely copying the most recent files and folders to that machine. File security, permissions, shared folders and local groups facilitating access need to be maintained.
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